You acknowledge that you have read this Policy and provide your permission to the collection, use, disclosure, and/or retention of your personal information for the purposes set forth in this Policy by interacting with us, providing information to us, and using the Services. In some cases, you might give us the personal information of someone else, such your spouse, a family, or a friend. You guarantee and indicate that you have the informed consent of those people before collecting, using, or disclosing their personal information in line with this Policy. Other uses of your information may be disclosed with particular notice given at the time of collection.
This privacy statement adds to any prior consents you may have given us; however, it does not supersede or replace them. It also does not change any legal rights we may have in relation to the gathering, use, disclosure, and/or retention of your personal information.
1. Personal Data That We Collect
(a) We gather various types of personal data about you when you use the Services as a User. Included in this are, but not limited to:
Contact Information, including your postal or residential address, pin code, location, email and mobile numbers.
Identity and profile information, including your name, a government-issued identification number (such as your Aadhaar and PAN details), a passport number, or another form of identification, phone numbers, usernames or other distinguishing marks, pictures, information about your family members' ages and occupations, credit history, gender, language, interests, and hobbies. Property and Home Data, including the name of your property, its kind, size, preferred furniture and colour schemes, information about the rooms in your home, the number of properties you own, and whether or not your home is your primary residence.
Address, email, information provided in service requests, offers, wants, reviews, comments, tests, images, and discussions in our blog and chat boxes are examples of marketing and communications data. Other examples include responses to user surveys and polls, preferences for receiving marketing communications from us and our partners, and communication preferences. In addition, we keep track of all calls and chats you have with Service Providers while you use the Platform.
Your IP address, browser type, ISP, operating system information, registered domain or home server information, access time, page views, device ID, device type, frequency of visits to our website and use of the Platform, website and mobile application activity, clicks, date and time stamps, location information, search terms, and search results are all considered technical data. Transaction Data includes information on the Services you have used, your credit or debit card information (which payment processors supply to us for tracking transactions), banking information, and UPI IDs (which are used to process payments).
Usage Data is data about how you use the Services, your online activity, booking history, user taps and clicks, user interests, time spent on the Platform, information about user journey on the mobile application, and page views.
2. How Do We Collect Personal Data?
Direct Communications. If you engage with us, you provide us your personal information. This includes any personal information you give us when you, for instance: submit an inquiry or a quote request to us; use the Platform or the Services; participate in, and when you interact with us during physical or online promotions, competitions, contests, or kiosks; create an account or profile with us at the time of registration on the Platform, kiosks, physical showrooms, or through our channels on third-party social media platforms (including but not limited to Facebook, Instagram, YouTube);
Complete purchase orders, requests, or applications for our goods or services (by phone, in person, by mail, or electronically); enrol in any of our membership programmes, such as choosing to receive email notifications and/or newsletters or asking for marketing communications to be sent to you; sign up or revoke your membership in any of our membership programmes; and facilitate payments through the Platform. interact with our promotional advertisements or social media posts, whether intentionally or unintentionally; communicate with us directly through our customer service centre or directly through our coworkers in our stores regarding our products and services (in person, by phone, email, direct mail, or any other means);
Perform an online transaction; Respond to our request for additional personal data; Submit your personal data to us for any other reason; Grant Us Camera Permissions That Allow You To Upload Any Picture Directly From The Camera; Grant Us Access To Your Photo Gallery That Allows You To Upload Any Picture From Your Photo Gallery
(b) Technologies or interactions that are automated. Every time you use the Platform, we automatically gather Technical Data about your computer's operating system, hardware, browsing habits, and other activities. Cookies, web beacons, pixel tags, server logs, and other similar technologies are used by us to gather this personal data. When you visit other websites that use our cookies, for instance, we may additionally obtain technical data about you that includes personal information you voluntarily supply. We may also use a variety of web-based tools to gather data regarding your usage and browsing patterns.
(c) Outsiders or readily accessible sources We may obtain personal information about you from a range of third parties, including but not limited to:
Technical information obtained from analytics service providers like Facebook, Pinterest, Google Analytics, Google, and ad networks;
Credit reference agencies, regulatory agencies, and law enforcement agencies for the delivery of our goods and/or services, the fulfilment of contract terms, and/or the fulfilment of our legal and regulatory duties;
Any user who believes you would be interested in Ukeyo or the Services may refer you. It is the referrer's responsibility to obtain permission before sharing your personal information. It is assumed that you have given your consent when someone shares your personal information with us. Identity and profile-related data from publicly accessible sources. Marketing service providers.
3.Cookies
(A) We use cookies to separate you from other Platform users and keep track of your preferences. This enables us to enhance our Services and give you a flawless user experience when using our Platform.
(b) Please see our Cookie Policy
(c) You can modify the settings on your browser or mobile device to disable the cookies that are linked with these technologies. Please be aware, though, that this might have an impact on how the Platform works.
4. Data Security
We take the necessary security precautions to safeguard your personal information from unauthorised access and adhere to all applicable legal requirements. We put in place administrative, electronic, and physical privacy protection measures such role-based access restriction, password protection, and encryption. To keep your data secure, we have put in place a number of strategies, controls, rules, and methods. We also closely monitor these measures. We are dedicated to offering suitable security measures to safeguard your personal data. However, no security system is flawless, therefore it cannot be guaranteed that information about you will always be kept private, especially when it is being transmitted or stored on your device. There is always a chance that a third party could enter the system without authorization
It's crucial that you contribute to maintaining the security and privacy of your personal information. Please make careful to pick a password that is challenging for others to guess when creating an online account, and never share your password with anybody. You are in charge of protecting the secrecy of this password and any account activity. Never allow your login ID, email address, or password to be remembered if you use a shared or public computer, and always log out of your account before leaving the device. Additionally, you ought to use any privacy settings or controls we have provided on our Platform. Please be aware that identity theft and the activity referred to a